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Reviews for Chapel Hill

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Posted On: 4/4/2019

Maintenance

The guy who came by today did such a wonderful job at addressing all I requested to fix! Thank you
By: Mary Derosier     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/4/2019

Josué M: Maintenance Request

I want to commend Josué for the work that was done on my apartment. This worker repaired my exhaust fan on the day I submitted a work order, and cleaned the entire receptacle as well. It looks like this professional went above and beyond and for that I am thankful.
By: Matthew Pellham     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 3/27/2019

Lived here 3 years and can’t be happier!! HIGHLY RECOMMENDED

Hi, I have lived here since almost 3 years, and first I would like to say thank you to the wonderful team at chapel hill apartments the entire team there our amazing! They actually care! I lived in many apartments and by far I can not even compare Manegement and team to anywhere in to 15 states I lived in. Also the apartments are beautiful inside and out! I mean when they say luxury they mean it! You have so many things to to in the apartments you can have an entire day out with never even leaving the apartments. Inside amazing. Lots of closet space NO BUGS!!! Clean beautiful, also you actually have so many stores walking distance from the apartments that’s a extra bonus. I want to say more but I probably already took up to much space lol but if you do have a chance to move here not me or one of my neighbors ever had regret, and the people who move (out of state or lease is up) they do not want to leave bc they know you’ll never find a place this again.
By: Christine Ristich     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 12/17/2018

Maintenance request fulfilled by Joshua B.

My recent request to unclog a drain could not have been gotten to faster or done better. Thank You, Joshua!
By: Charles Wissinger     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 12/11/2018

Love It

Wow Everyone Is So Friendly Here I Feel Safe ,They make Me Smile When Im Sad Thanks. Ladys And Rodger
By: Carolyn Ellison     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 12/10/2018

We got off to a Rocky start

The move in was a bit rocky...but the management team came to my rescue and made good on all of the items on my list of concerns. They even helped me by making sure that my washer and dryer would fit even though their maintenance team had to take time to make a special retro fit of shelving in the laundry room. My emails with concerns were answered immediately and I wasn't ignored. On an A-Hole scale....I was about a +37% on my move in day...so they did well to put up with me.
By: David Hicks     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 12/4/2018

Leasing agent

My experience was easy and fast thanks to MJ Irlbeck my leasing agent. She was very friendly and informative. She guided me all the way to a happy home. Thank you
By: Jose   
Source: Property Site Read Property Manager's Response

Posted On: 11/15/2018

Maintenance

Wow I Had Wind Coming Through My Front Door Maintenance Came And Fixed It Thank You So Much Loving My Apartment
By: Carolyn Ellison   
Source: Property Site Read Property Manager's Response

Posted On: 11/13/2018

Maintenance is awesome!

I've worked in multifamily for 6 years, your maintenance team is extremely quick and do good quality work especially considering it has to be at least an 1,100 unit property.
By: Curtis Cass     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 11/5/2018

Maintenance Ticket f/ apt 133

Just wanted to let you know that the maintenance guy showed up this afternoon to replace the disposal he was very quick and I really appreciate it, and he did a great job!
By: James Mullenix     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 11/2/2018

Angi - Accountant

I want to give a big shout of praise for Angi the Accountant. She has been very patient & helpful to me in the past 2 months (? may be longer) in getting my account set up & in getting me into the system & get work orders/requests in. Thanks Angi1 You are awesome & I am appreciative of your patience & help. Janette Todd
By: Janette Todd     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 10/31/2018

Staff Perfomance

Great staff with adequate response time, courteous and professional...
By: Uri Thompson     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/20/2018

Castle Hills apartments in Lewisville

It's been several months now since Bridge Management Properties took over so I'm just continuing my review things are getting better every week there's less problems it seems like with everything except maybe the people that own pets I don't know if that'll ever change anywhere I'm going to renew my lease next month I had originally not planned to to do that when the other management company was here. Maintenance gets 10 stars out of five star rating. They are still very fast to pick up tickets and very accurate in fixing the problem. Thank you guys.
By: Dorothy Burnett     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/4/2018

Great property!

This property is beautiful and the grounds are well kept up. The management is great, they are fast to respond and solve any issues you may have. I highly recommend this property, Claudia is a great leasing agent and Roniquia is a blessing.
By: Katie G     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/13/2018

JOB WELL DONE

WHEN U GUYS TOOK OVER MAINTENANCE JOB BEEN SO FAST . SO THANK YOU FOR THAT. HOPE TO SEE MORE IMPROVEMENT IN APT COMPLEX... KEEP THE GOOD WORK.
By: Sunit Rayamajhi     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/9/2018

Finally

Extremely pleased with the new management company. Lots of challenges at the beginning but totally was expected this is a very big property. However, they stepped in and stepped up.
By: Vanessa Francis     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/9/2018

I really like the new Management

The new management is working really fast , before it use to take days or weeks to repair or fixed a problem with appliances etc ,now they do it in just 2 days . Also the complex looks more clean , organize and pools always clean. Keep going , you are doing a great job.
By: E Suriel     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/31/2018

Great

A tremendous step in the right direction. New management seems to be doing a phenomenal job and the maintenance staff is great and very quick to respond.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Overall Rating

5 out of 5 stars

Ratings By Category

Maintenance
5 out of 5 stars
Parking
4 out of 5 stars
Amenities
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars